Membership & Eligibility
What is MMTBLACK?
MMTBLACK—MakeMyTrip's coveted loyalty program is designed to reward our loyal customers with a host of Benefits, based on their travel spends and completed trips. Here are the two tiers of the program:
- MMTBLACK GOLD
- MMTBLACK PLATINUM
What happens to the old MMTBLACK program?
The old MMTBLACK program is relaunched and revamped into a new program. The earlier program’s three tiers i.e., Preferred, Elite and Exclusive tiers, are now replaced by two tiers i.e., Gold and Platinum.
What happens to the old MMTBLACK program members?
All the members of the old MMTBLACK program will be shifted to the new program and will be allocated a tier based on their spends and number of completed trips.
What happens to the old MMTBLACK program members who do not fulfil the criteria of the new program?
All members of the old MMTBLACK program, who do not fulfil the criteria for the new tiers, will be temporarily given the Gold/Platinum Tier membership for a period of 3 months. If after the expiry of this period, they still fail to meet the eligibility for either the Gold or Platinum Tiers, their MMTBLACK membership shall expire. If any time during the temporary membership of 3 months, the member fulfils the criteria for any of the new tiers, his MMTBLACK membership shall continue for the respective tier validity.
How is my tier for the MMTBLACK program decided?
Your MMTBLACK tier is decided based on your spends and the number of completed trips in the last 12 months. You need to meet both the spends and trips-completed criteria. You can upgrade your tier by increasing your spends and trips.
What are the MMTBLACK Tier details?
Your membership tier will get decided based on the following -
- If your spends are greater than or equal to INR 50,000 and less than INR 2,00,000 AND you have completed 4 or more trips, in the last 12 months, you will become a member of the GOLD tier.
- If your spends are greater than INR 2,00,000 AND you have completed 4 or more trips, in the last 12 months, you will become a member of the PLATINUM tier.
How will my membership tier get upgraded?
If your spends are greater than INR 2,00,000 AND you have completed 4 or more trips, in the last 12 months, your membership will upgrade from the GOLD tier to PLATINUM tier.
Does my membership tier get upgraded when I make travel ‘bookings’?
The membership tier gets upgraded only upon travel ‘completion’. For example, if your total spends are INR 1,80,000 and you make a flight booking worth INR 30,000 on 1st September to travel on 25th September, your tier will be upgraded after you complete your travel on 25th September.
Can my membership tier get downgraded?
Your membership tier cannot get downgraded for at least 12 months from the date of enrolment. After 12 months, your travel spends and the number completed trips, will be re-evaluated and you can get downgraded to the GOLD tier if your travel spends do not meet the eligibility criteria of your current PLATINUM tier.
Can my MMTBLACK membership expire?
If you fail to meet the minimum membership eligibility conditions i.e. minimum spends of INR 50,000 and at least 4 completed-trips, your MMTBLACK membership will be revoked.
What is the maximum validity of the membership in my current tier?
Your membership is valid for 12 months from the day you get enrolled in an MMTBLACK tier. After that, your membership tier will be re-evaluated based on your travel spends.
If I upgrade from MMTBLACK GOLD to MMTBLACK PLATINUM tier, will my membership validity be as per the GOLD or PLATINUM enrolment date?
If you upgrade from the GOLD tier to the PLATINUM Tier, your membership will re-start from the day you become a PLATINUM member, for the next 12 months. For example, you became a GOLD member on 1st February 2024 & get upgraded as a PLATINUM member on 1st April 2024. Your MMTBLACK PLATINUM membership will end on 1st April 2025 & not on 1st February 2025.
Do I have to be logged in to my MMTBLACK account on MakeMyTrip, for my bookings to be counted in my travel spends?
Yes, for all bookings to be counted in your travel spends, you must be logged in to your MMTBLACK account on MakeMyTrip while making the booking. You can make the bookings from the app, desktop website or the mobile website.
If I cancel my booking, will the booking amount be considered for my tier upgradation?
Because the cancellation will occur before the travel date(s), the booking value will not be considered for your tier upgradation.
Can I purchase the MMTBLACK membership?
No. The MMTBLACK membership cannot be purchased.
MMTBLACK Tier Benefits
What do I get as an MMTBLACK GOLD member?
MMTBLACK GOLD members get:
- Cashback - myCash worth INR 0.5 for every INR 100 spent on flight bookings, and myCash worth INR 1 for every INR 100 spent on all other bookings (Excluding Rail, Metro and Visa bookings).
-
Hotel Benefits on select hotels
- Min. 10% additional discount on select hotels
- Guaranteed Room Upgrade/ Meal Plan Upgrade/ Hotel Credit on select hotels
- Min. 20% off on F&B/SPA at select hotels
-
The above benefits are not applicable on all hotels and some hotels may allow one
or more of these benefits.
- Premium Customer Support – 24x7 Priority Helpdesk with call pick-up within 30 seconds.
- Flight Benefits - 25% OFF on Ancillaries Services (flight add-ons) like Zero Cancellation, In-Flight Meal, Date Change, Fast Forward
- Members can avail a maximum discount of up to Rs.200 per pax in a flight booking.
- Holiday Package Benefit – Two Vouchers worth flat INR 3,500 OFF* each, which can be utilised to get discount on Holiday Package bookings worth INR 75,000 or more.
What do I get as an MMTBLACK PLATINUM member?
MMTBLACK PLATINUM members get:
- Cashback - myCash worth INR 0.75 for every INR 100 spent on flight bookings, and myCash worth INR 1.5 for every INR 100 spent on all other bookings (Excluding Rail, Metro and Visa bookings).
-
Hotel Benefits on select hotels
- Min. 10% additional discount on select hotels
- Guaranteed Room Upgrade/ Meal Plan Upgrade/ Hotel Credit on select hotels
- Min. 20% off on F&B/SPA at select hotels.
-
The above benefits are not applicable on all hotels and all benefits may not be
available at every offering hotel.
- Premium Customer Support – 24x7 Priority Helpdesk with call pick-up within 30 seconds.
- Flight Benefits - 50% OFF on Ancillaries Services (flight add-ons) like Zero Cancellation, In-Flight Meal, Date Change, Fast Forward
- Members can avail a maximum discount of up to Rs.200 per pax in a flight booking.
- Holiday Package Benefit - Two Vouchers worth INR 3,500 OFF* and INR 7,500 OFF* each, which can be utilised to get discount on Holiday Package bookings worth INR 75,000 and INR 1,25,000 respectively.
Flight Benefits
What do I get in MMTBLACK Flight Benefits?
-
25% off for GOLD Members and 50% off for PLATINUM members on Ancillaries Services
(flight add-ons) like -
- Zero Cancellation
- In-Flight Meals
- Free Date Change
- Fast Forward Service
- Members can avail a maximum discount of up to Rs.200 per pax in a flight booking.
- The option to avail these benefits will be shown to you while you are booking your flight, and you will need to select the benefits at the time of booking. The discount cannot be availed after the booking has been made.
- Discount will be applied to only 1 benefit per booking. For example, if you have selected ‘In-Flight Meal’ and ‘Free Date Change’ in the same booking, discount will be applied to only 1 flight add-on. You will get the option to select which add-on to apply the discount on.
Can I avail the MMTBLACK Flight Benefits on international flight bookings?
No. MMTBLACK Flight Benefits can be availed only on domestic flight bookings. On International Flight bookings, only myCash will be given.
Can I avail the MMTBLACK Flight Benefits after I make the flight booking?
No. The MMTBLACK Flight Benefits can only be availed if they are selected during the flight booking process. They cannot be availed after the booking is already made.
Hotel Benefits
What do I get in MMTBLACK Hotel Benefits?
-
All MMTBLACK GOLD and PLATINUM members are eligible to the following benefits -
- Min. 10% additional discount on select hotels.
- Guaranteed Room Upgrade/ Meal Plan Upgrade/ Hotel Credit on select hotels
- Min. 20% off on F&B/SPA at select hotels.
How will I get to know which hotels will offer MMTBLACK Discounts & Benefits?
On the Search Result page for Hotels, the hotels where additional discounts are applicable will be marked with 'MMTBLACK Benefits'. You can also filter the same by applying the MMTBLACK Benefits filter.
How can I avail MMTBLACK Hotel Benefits like free room upgrades, discount on F&B/Spa, etc. on my hotel booking?
The benefit will have to be selected at the time of booking the hotel. You will not be able to add a benefit after the booking has been made.
Holiday Package Benefits
Can I avail the Holiday Voucher in parts?
No, the Voucher cannot be availed in parts.
Can I avail the Holiday Vouchers while making an offline holiday booking as well?
Yes. The Holiday vouchers can be availed both online and offline holiday bookings.
If I cancel my holiday bookings, will I get a refund on the voucher?
No. You will not get a refund on your Voucher, upon cancelling your holiday package booking.
Will I be able to use wallet discount or other discounts, with my tier-based discount, for my hotel bookings?
Yes. You can avail the tier-based MMTBLACK Benefits over and above other discounts.
During the MMTBLACK sale, will I be able to avail my existing MMTBLACK Benefits?
Yes. During the MMTBLACK sale, you can avail your MMTBLACK Benefits over and above existing discounts.
Terms & Conditions for Holiday vouchers
-
MMTBLACK Members are eligible for Holiday Package Holiday vouchers as per the
below mentioned construct and terms -
- GOLD Tier – Two Holiday vouchers worth flat INR 3,500 OFF* each, which can be utilised to get discount on Holiday Package bookings worth INR 75,000 or more.
- PLATINUM Tier – Two Holiday vouchers worth INR 3,500 OFF* and INR 7,500 OFF* each, which can be utilised to get discount on Holiday Package bookings worth INR 75,000 and INR 1,25,000 respectively.
- The Holiday vouchers are applicable on purchase of Holiday Packages made from MakeMyTrip only and are valid during the current cycle of the membership. The Holiday vouchers can be redeemed while making a booking through the MakeMyTrip App or Website, as well as through our Holiday Experts by dropping a query or initiating a chat on www.makemytrip.com
- These Holiday vouchers are not valid on individual flight, hotel, bus, rail and cab bookings or any other service except holiday packages.
- Minimum selling price of a holiday package should be INR 75,000/ to redeem one Gift Voucher.
- The products and services are subject to availability.
- The Holiday vouchers cannot be cancelled or exchanged for cash.
- The validity of these Holiday vouchers cannot be extended under any circumstances.
- MakeMyTrip reserves the right to deny the acceptance of any Holiday voucher if it suspects that there is duplicity of Holiday vouchers.
- In no event, the entire liability of MakeMyTrip for any claims shall exceed the value of a particular Holiday vouchers.
My Cash
What is My Cash?
myCash is the cashback reward which MMTBLACK members get post payment completion. These can be directly used to get discount on future travel bookings on MakeMyTrip.
What is the value of one unit of myCash?
1 unit of myCash is worth INR 1.
How will I earn myCash when I am in the GOLD tier?
-
myCash value payout for MMTBLACK GOLD tier is as mentioned below:
- On flight bookings, you get myCash worth INR 0.5 for every INR 100 spent.
- On all other bookings (except Rail, Metro and Visa), you get myCash worth INR 1 for every INR 100 spent. You will get myCash once you have completed your travel.
How will I earn myCash when I am in the PLATINUM tier?
-
myCash value payout for MMTBLACK PLATINUM tier as mentioned below:
- On flight bookings, you get myCash worth INR 0.75 for every INR 100 spent.
- On all other bookings (except Rail, Metro and Visa), you get myCash worth INR 1 .5 for every INR 100 spent. You will get the myCash once you have completed the travel.
Where can I see the myCash balance I have?
You can see your myCash balance in the myWallet section of the MakeMyTrip app/website.
When will I receive the myCash?
Your myCash gets credited within 24 hours after successful completion of payment for your booking.
What can I do with myCash?
You can use your accumulated myCash balance while making your future travel bookings for flights, hotels, holidays, experiences, cabs and buses. You cannot use myCash on Train bookings.
If I use myCash while making a booking that I cancel later, will I get back the used myCash?
Yes. You will get the used myCash back but its validity will not be extended. It will expire as per its original validity.
Which bookings will help me earn myCash?
You can earn myCash while making your travel bookings for flights, hotels, holidays, experiences, cabs and buses. Bookings need to be made on the MakeMyTrip App or Website. myCash will not be calculated on bookings made offline.
When does myCash expire?
myCash will expire within 90 days of its credit date. It will expire after 90 days and cannot be extended under any circumstances.
Terms and Conditions
Other Terms and Conditions
- This program is applicable for MakeMyTrip's website, Android and iOS mobile Apps only.
- In the event of any dispute, the parties agree to exclusive jurisdiction of courts of New Delhi.
- MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace or discontinue, wholly or in part, this program by another program, whether similar to this program or not, or to extend or withdraw it altogether.
- MakeMyTrip shall not be liable for any loss or damage arising due to force majeure event.
- MakeMyTrip is the final authority on the interpretation of these Terms and Conditions.
- MakeMyTrip shall not be liable to, for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the program. In no event the liability of MakeMyTrip for any claims under this MMTBLACK program shall exceed the value of myCash credited for a particular milestone or utilized for making a booking/ obtaining a voucher by the MMTBLACK member.
- User Agreement, Privacy Policy and My Wallet terms and conditions on the MakeMyTrip website shall be applicable.
- By participating in the MMTBLACK program, the MMTBLACK member gives MakeMyTrip permission to use the MMTBLACK member’s name, image and any other details or information available on the MMTBLACK member’s social media profiles, in any manner, to promote MMTBLACK or MakeMyTrip brand name or services.
- MakeMyTrip may share your personal Information with a third party or business partners in respect to MMTBLACK loyalty program.
- By participating in the MMTBLACK program, the MMTBLACK member releases and holds harmless MakeMyTrip, and any of its employees from all liability, loss, injury or damage to property or person, including death, and reasonable attorney’s fees and court costs, even if caused or contributed to by MakeMyTrip’s negligence.
- Failure by MakeMyTrip to enforce any of its rights at any stage does not constitute a waiver of those rights.