Offer Details:

What do you get?

• During the airline ticket booking process, the passenger can opt for the “Zero Cancellation” product to avail the travel benefits of Zero Cancellation.
• Under the Zero Cancellation product , which is opted by the passenger, the passenger will receive a refund equivalent to the airfare amount paid at the time of flight booking or part of the booking relevant to cancellation request (cancellation of full booking or for a select passenger(s) or sector as the case may be, However, the following components will be non-refundable by MakeMyTrip to the passengers in case of full or partial cancellation of flight bookings by the passengers:
  • Convenience fee charged and applicable at the time of flight booking by a passenger for a domestic flights and/or INR 600 (per sector per passenger) or whichever is applicable at the time of flight booking.

How do you get it?

• During the booking process, select “Zero Cancellation” and/or “Zero Cancellation Lite” product option. Use the code in the review page to avail discounts as applicable.
• To avail the benefit of Zero Cancellation and/or Zero Cancellation Lite product, log-on to https://supportz.makemytrip.com/ and process the cancellation. The system will apply Zero cancelation benefit automatically.
• Under the “Zero Cancellation” product and subject to these terms and conditions, the passenger/user will be entitled for booking refund only if the cancellation is done minimum 24 hours before departure time of the flight.
• Under the “Zero Cancellation Lite” product and subject to these terms and conditions, the passenger/user will be entitled for booking refund only if the cancellation is done minimum 72 hours before departure time of the flight.
• Subject to the aforesaid exceptions, the customer will be entitled for booking refund only if the cancellation is done on either MakeMyTrip’s website or mobile application.

What else do you need to know?

• Offer applicable only on MMT ICICI Bank Cobrand credit cards (Mastercard & Rupay variants only) and not on any other ICICI Bank credit cards
• Airline add-ons such as seats, meals, baggage, and non-airline purchases like insurance are not covered under the product’s coverage and are non-refundable.
• The benefit of the product will not apply if any date changes are made to the flight booking.
• Cancellation benefit is available only on selected one-way & return Domestic flights booked by passengers on MakeMyTrip mobile Application & www.makemytrip.com.On return bookings, Zero Cancellation can be purchased only if both the legs of return bookings are eligible for a zero cancellation offer.
• Cancellation benefit is available for full cancellation where passenger request to cancel (all flights of a particular passenger) all passengers booked in an itinerary.
• Cancellation benefit is applicable for individual passenger where Zero Cancellation product purchased for multiple passengers and the customer requests a partial cancellation for one passenger, the customer can utilize zero cancellation for such passenger individually.
• Cancellation benefit is applicable for roundtrip for both aforesaid products, where zero cancellation is purchased for roundtrip and customer comes for partial cancellation of 1 leg (say Delhi – Mumbai leg for a Delhi – Mumbai – Delhi itinerary), customer can avail zero cancelation benefit on the first leg being cancelled (say Delhi – Mumbai) but cannot avail zero cancellation benefit again if he or she comes to cancel for the second leg later (Mumbai – Delhi).
• The zero-cancellation benefit for the passengers/users is valid only once. Passenger will not be eligible to cancel again for free, if he has already availed the benefit of Zero Cancellation product for some/all of the passengers in a booking.
• This Zero Cancellation product can’t be clubbed with any other offer or product benefit running on MakeMyTrip website or mobile application.

Terms of the Offer:

• In the event of any misuse or abuse of the offer by the customer/passenger, MakeMyTrip reserves the right to deny the offer or cancel the booking. MakeMyTrip shall not refund the booking amount in such cases.
• MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this product offer by another offer, whether similar to this offer/ product or not, or to extend or withdraw it altogether.
• To avail benefits of Zero Cancellation product, the passenger needs to cancel the booking online on MakeMyTrip. You will not be eligible for refund if you cancel directly with airline or on its B2C online platform.
• MakeMyTrip shall have reasonable discretion in interpretation of these terms and conditions from time to time.
• MakeMyTrip shall not be responsible for any delay, improper services provided by the provider of services, for any injury, death, loss or damage caused by the act or default of the management or employees of provider who are MakeMyTrip’s independent contractors.
• MakeMyTrip does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strikes, quarantine or other causes, howsoever caused, and all such losses and expenses caused must be borne by the customer.
• MakeMyTrip shall not be liable for any loss or damage arising due to force majeure event.
• MakeMyTrip shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer. Under no circumstances, will the entire liability of MakeMyTrip under these terms and conditions exceed the amount of discount provided hereunder.
• Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana.
• All other terms and conditions as listed in the User Agreement and the Privacy Policy available on MakeMyTrip platform will be applicable to these terms and conditions. The User Agreement and Privacy Policy are available on the MakeMyTrip website https://www.makemytrip.com. Users, who are Travel Agents by occupation, are barred from making bookings for their customer’s and MakeMyTrip reserves the right to deny the benefits against such bookings or to cancel such bookings.

Offer Details:

What do you get?

Policy Inclusions:

Policy Claim Conditions:

• This policy is applicable to customers opting for flight tickets through official website/app of MakeMyTrip Private Limited.
• Offer applicable only on MMT ICICI Bank Cobrand credit cards (Mastercard & Rupay variants only) and not on any other ICICI Bank credit cards
• Warranted that the policy is issued to the customers who is the citizen of republic of India was within the territory of India at the time of issuance of the policy and before the commencement of the trip
• Warranted that the minimum age of the Proposer shall be 18 years at the time of policy issuance (as on completed Birthday)
• Warranted that the policy is applicable for International Air Travel Only.
• Warranted that the insurance cover is purchased simultaneously in the same financial transaction on which the Certificate Holder made payment for booking the Event.
• This insurance coverage is purchased for the full amount spent on booking the underlying Event that can be cancelled subject to terms and conditions of the booking.
• There shall be no refund of premium on cancellation of the policy.
• Warranted that any claim registered would require onus of proof from the Policyholder.

Policy Exclusions:

• The product does not cover refund of sum insured mentioned in the policy for bookings are cancelled less than 72 hours of scheduled departure time
• The product does not cover refund of sum insured mentioned in the policy for bookings cancelled by airline carrier
• The policy will be void, in case the flight is rescheduled from the scheduled departure time at the time of booking
• The product does not cover refund of discount coupons and/or purchased addons, if any.
• The product does not cover refund of convenience fee charged at the time of booking
• Airline add-ons such as seats, meals, baggage, and non-airline purchases like insurance are not covered under the product’s coverage and are non-refundable.

Other General Exclusions:

• Unilateral Cancellation by either Supplier or the Organizer
• Abandonment of the Event by the Organizer
• No-Show or Abandonment by the Event Attendee or Ticket Holder
• Consequential Losses and Legal Liabilities
• Participation and Organization
• Bulk Booking
• Cyber Issues
• Illegal Events
• Governmental banning of public gatherings
• Law and Order
• Refundable portion of the bookings
• Expenses towards tickets which are not pre-paid or where the ticket is not confirmed
• Change in Cancellation Policy of the Supplier or the Organizer
• Disputed Booking
• Disputed Cancellation
• Bankruptcy of the Supplier and or the Organizer
• Restrain, Arrest, Detention or Summon for Investigation of the Event Attendee / Ticket Holder or Certificate Holder
• Ionizing Radiations
• Nuclear Weapons
• Incidental Expenses
• Late Reporting of Claims
• Acts of Terrorism
• War, Civil Unrest and Rebellion