Terms and Conditions for MakeMyTrip ICICI Bank Credit Card

Joining Benefits:

The Cardholder shall receive the joining benefits mentioned below within 45 days of the payment of Joining Fees.

The payments made against the first or the second Statement should be greater than or equal to the Joining Fee, excluding applicable taxes. The payment can happen in parts but should meet the above-mentioned criteria.

1. ₹1000 MakeMyTrip Voucher

• ₹1000 MakeMyTrip Voucher will be issued to the primary cardholder of the new MakeMyTrip ICICI Bank Credit Card, within 45 business days of the payment of the joining fee
• This voucher is valid for purchases made on MakeMyTrip platforms only with a validity of 12 months from the date of issue.
• To check your voucher balance & validity, please log on to - https://www.makemytrip.com/gift-cards/ and click on ‘My Gift Card’
• This voucher is applicable on MakeMyTrip flights, hotels, holiday packages, buses and cab bookings.
• For flights, hotels, holiday packages, cabs and buses, the voucher can be redeemed on www.makemytrip.com or on MakeMyTrip Android & iOS app, using the following steps:
  • Select the flight/hotel/holiday package/bus/cab and fill in the required details till you reach the payment page
  • On the Website, click on ‘More options’ and select ‘Gift Card’ as your payment mode. On Android and iOS app, choose ‘Gift Card’ as the payment option
  • The user will be able to see the active vouchers/gift cards, or they can enter the 16-digit voucher/ gift card no. and 6-digit pin no.
  • Click on ‘Make Payment’ and pay the balance amount (if any) using other payment modes listed on the payments page
• For offline domestic and international holiday bookings fulfilled by holiday experts, this voucher can be redeemed by calling 0124-4859657 (between 9 AM to 9 PM) or writing to Giftvouchers@makemytrip.com or visiting the MakeMyTrip branches. The voucher code or physical copy or both are to be provided at the time of booking along with ID proof
• This voucher can be used along with the MakeMyTrip discounts applied by the users during the time of booking
• This voucher cannot be redeemed on purchasing activities, rails and visas on MakeMyTrip platform
• This voucher is not valid on bookings made through myBiz
• This voucher is not applicable on the bookings made with the Pay Later payment option
• In case of transaction failures or cancellations after ₹1000 MakeMyTrip Voucher is applied, the amount would be automatically refunded in the form of the same card within 24 hours. In case of cancellations where the voucher has expired, no refund will be processed for the amount paid using the voucher
• Users are required to save the voucher number and PIN to utilize the refunded amount as MakeMyTrip will not be able to reset the PIN or reissue a new voucher number
• This voucher is valid for partial redemption. The balance would remain in the voucher till the validity period and can be reused for multiple transactions
• Multiple vouchers/gift cards (up to 3) can be combined and used in 1 booking
• This voucher cannot be cancelled or exchanged for cash
• The validity of ₹1000 MakeMyTrip Voucher cannot be extended under any circumstances
• MakeMyTrip is not responsible if the voucher is lost, stolen or used without permission
• MakeMyTrip is the final authority on the interpretation of these rules
• MakeMyTrip reserves the right to deny accepting any voucher/gift card if it suspects that there is duplicity of voucher/gift card
• In no event shall the liability of MakeMyTrip for any claims exceed the value of the voucher/gift card
• In the event of any dispute, parties agree to the exclusive jurisdiction of the courts of New Delhi
• ₹1000 MakeMyTrip Voucher is for individual use only. Travel agents found using this voucher would lead to cancellation of booking and no refund would be made
• For any issue or query regarding vouchers/gift cards, please write to Giftvouchers@makemytrip.com

2. MMTBLACK GOLD Membership

• The primary cardholder of MakeMyTrip ICICI Bank Credit Card will be auto-enrolled into MMTBLACK GOLD Membership within 45 business days of the payment of the joining fee
• The NEW MMTBLACK Loyalty Program (2024) comprises of two tiers/levels: MMTBLACK GOLD and MMTBLACK PLATINUM
  • Any MakeMyTrip ICICI Bank Credit Cardholder who is not a registered MMTBLACK member will be auto-enrolled into the MMTBLACK GOLD membership
  • Any MakeMyTrip ICICI Bank Credit Cardholder who is a registered MMTBLACK GOLD tier member will continue to remain in MMTBLACK GOLD tier and the membership will get extended for 12 months
  • Any MakeMyTrip ICICI Bank Credit Cardholder who is a registered MMTBLACK PLATINUM tier member will continue to remain in MMTBLACK PLATINUM tier and the membership will get extended for 12 months
• The Cardholder stays in a tier for a period of 12 months from the date of enrolment into the tier
• MMTBLACK member booking with MakeMyTrip ICICI Bank Credit Card will be able to enjoy all the benefits of the program (except the myCash benefit of MMTBLACK). The myCash earnings (of up to 6% myCash) will be as per the rewards program of the co-branded credit card on the eligible categories
• Spends would be evaluated every time a customer completes a booking/travel with MakeMyTrip platform under the MMTBLACK Programme. At any given day, during the term of 12 months after the enrolment, if the spends made by the customer fulfil the eligibility criteria of a higher tier, the customer will automatically be upgraded, with the enrolment date being reset to the date on which the eligible travel service is completed/utilized
  • Tier Upgrade: If the customer spends more than ₹2,00,000 and has completed more than 4 trips on MakeMyTrip in the last 12 months, the customer will be upgraded to MMTBLACK PLATINUM tier
  • Tier Downgrade: If the customer spends more than or equal to ₹50,000 but less than ₹2,00,000 and has completed more than 4 trips on MakeMyTrip in the last 12 months, the customer will become a part of MMTBLACK GOLD tier. If the user fails to meet the criteria they won’t remain an MMTBLACK member
• After the expiry of 12 months from the date of enrolment under any tier, the total spends of the Cardholder will be evaluated for ascertaining continued enrolment under the MMTBLACK programme
• For an upgrade, spends of the last 12 months will be reviewed after every travel completion/utilization, irrespective of the programme/tier enrolment date
• For a downgrade, spends will only be reviewed once the Cardholder has completed 12 months in a particular tier
• The following spends on MakeMyTrip will be considered for spends calculation:
  • Flight Bookings (Domestic/International)
  • Hotel Bookings (Domestic/International)
  • Bus, Cab and Train bookings
  • Holiday Package Bookings (Domestic/International)
  • Spends on Activities and Experiences (Domestic/International) at MakeMyTrip

For detailed information, please click here –
https://promos.makemytrip.com/mmtblack-program-terms.html
https://www.makemytrip.com/loyalty/black/
https://promos.makemytrip.com/mmtblack-program-faqs.html

Annual Benefits:

1. ₹1000 MakeMyTrip Hotel Voucher

• ₹1000 MakeMyTrip Hotel Voucher will be issued to the primary cardholder of the new MakeMyTrip ICICI Bank Credit Card, within 45 business days of the payment of the annual fee.
• This voucher is valid on the hotel and homestay bookings made on MakeMyTrip platform with a validity of 3 months from the date of issue
• To check your voucher balance & validity, please log on to - https://www.makemytrip.com/gift-cards/ and click on ‘My Gift Card’
• The voucher can be redeemed on www.makemytrip.com or on MakeMyTrip Android & iOS app, using the following steps:
  • Select the hotel and fill in the required details till you reach the payment page
  • On Website, click on ‘More Options’ and select ‘Gift Card’ as your payment mode. On Android and iOS app, choose ‘Gift Card’ as the payment option
  • The user will be able to see the active vouchers/gift cards, or they can enter the 16-digit voucher/ gift card no. and 6-digit pin no.
  • Click on ‘Make Payment’ and pay the balance amount (if any) using other payment modes listed on the payments page
• This hotel voucher cannot be redeemed offline
• ₹1000 MakeMyTrip Hotel Voucher can be used along with the MakeMyTrip discounts applied by the users during the time of booking the hotel
• This voucher cannot be redeemed on bookings flights, holiday packages, buses, cabs rails, activities/experiences and visas on MakeMyTrip platforms
• This voucher is not valid on bookings made through myBiz
• This voucher is not applicable on the bookings made with the Pay Later payment option
• In case of transaction failures or cancellations after ₹1000 MakeMyTrip Hotel Voucher is applied, the amount would be automatically refunded in the form of the same card within 24 hours. In case of cancellations where the voucher has expired, no refund will be processed for the amount paid using the voucher
• Users are required to save the voucher number and PIN to utilize the refunded amount as MakeMyTrip will not be able to reset the PIN or reissue a new voucher number.
• This voucher is valid for partial redemption. The balance would remain in the voucher till the validity period and can be reused for multiple transactions
• Multiple vouchers/gift cards (up to 3) can be combined and used in 1 booking
• This voucher cannot be cancelled or exchanged for cash
• This validity of ₹1000 MakeMyTrip Hotel Voucher cannot be extended under any circumstances
• MakeMyTrip is not responsible if the voucher is lost, stolen or used without permission
• MakeMyTrip is the final authority on the interpretation of these rules
• MakeMyTrip reserves the right to deny accepting any voucher/gift card if it suspects that there is duplicity of voucher/gift card
• In no event shall the liability of MakeMyTrip for any claims exceed the value of the voucher/gift card
• In the event of any dispute, parties agree to the exclusive jurisdiction of the courts of New Delhi
• ₹1000 MakeMyTrip Voucher is for individual use only. Travel agents found using this voucher would lead to cancellation of booking and no refund would be made
• For any issue or query regarding vouchers/gift cards, please write to Giftvouchers@makemytrip.com

myCash Rewards Benefit:

**The following terms and conditions are pertaining to the new MakeMyTrip ICICI Bank Credit Card only

myCash Earn Rate on MakeMyTrip ICICI Bank Credit Card:

• myCash is the amount earned as rewards on spends accumulated via MakeMyTrip ICICI Bank Credit Card
• For the purposes of this credit card programme, 1 myCash = ₹1
• Cardholders will qualify to earn myCash upon undertaking qualifying retail transactions. myCash earned for every qualifying retail spend transaction will be rounded off to the nearest integer at the time of posting. However, cardholders will not be entitled to earn myCash on retail transactions that have been subsequently reversed
• The following spends will not be considered as qualifying spends for the purpose of earning myCash:
  • Rent pay related transactions
  • Cash advances including but not limited to such other transactions, which may be considered as cash advance(s) at the sole discretion of ICICI Bank
  • Late payment charges and any other fee or charges in relation to and/or connected with the MakeMyTrip ICICI Bank Credit Card
  • Joining Fee and Annual Fee for MakeMyTrip ICICI Bank Credit Cards and Add-on MakeMyTrip ICICI Bank Credit Card if any, and,
  • Expenditure in the form of EMI transactions, Balance Transfers (BT), Personal Loan on Credit Cards (PLCC)
• Qualifying retail transactions undertaken by the supplementary cardholder will also be credited to the primary cardholder’s MakeMyTrip Account as per the method followed for the primary cardholder’s myCash credit (earned against qualifying transactions)
• The myCash earned on payments made using the credit card will be calculated on the final amount paid using the card
• The myCash earned on the MakeMyTrip platform for a particular booking using the credit card will be added to the primary cardholder’s MakeMyTrip Account within 45 business days of the monthly Credit Card Statement generation date, as per the existing cycle, if the cardholder’s account is not delinquent or cancelled at the time of such credit
• The myCash earned outside of the MakeMyTrip platform using the credit card will be added to the primary cardholder’s MakeMyTrip Account within 45 business days of the monthly Credit Card statement generation date, as per the existing cycle, if the cardholder’s account is not delinquent or cancelled at the time of such credit
• The myCash earned via the (new) credit card shall never expire, post credit in the MakeMyTrip Wallet of the co-branded credit cardholder. myCash earned via MakeMyTrip ICICI Bank Signature and Platinum Credit Cards (old program) will expire in 12 months of credit date
• The myCash earned on the credit card will be available till the card is active
• The myCash earned via the credit card can be redeemed on the checkout page of MakeMyTrip website, mobile site or mobile application while booking flights, hotels, holiday packages, trains, buses, cabs and visas. The customer needs to click on 'myCash & Gift Cards' on payments page > select myCash (MakeMyTrip ICICI Bank Credit Card) option > enter the myCash amount to be redeemed > Click on 'Use & Apply' > click on 'Complete Payment' (if amount is getting covered from wallet)
• myCash can be redeemed only using the ‘Personal’ MakeMyTrip account on makemytrip.com. It cannot be used on myPartner (mypartner.makemytrip.com) or myBiz (mybiz.makemytrip.com) platforms
• There is no usage restriction on the amount of myCash redeemed on a MakeMyTrip booking. Up to 100% of the booking value can be paid using myCash earned via spends on the card. The remaining balance can be paid using any other payment option on the MakeMyTrip payment page
• The myCash earned via MakeMyTrip ICICI Bank Credit Card cannot be used to purchase gift cards and foreign exchange currency on makemytrip.com
• The myCash earned on the payments made on or outside MakeMyTrip becomes available for usage on MakeMyTrip as per the myCash credit date. Only in the case of fully cancellable hotel bookings made on MakeMyTrip, myCash earned becomes available for usage on the travel completion date
• myCash earned via MakeMyTrip ICICI Bank Credit Card cannot be encashed or transferred to the bank account
• To view myCash balance, the credit cardholder can click on ‘myCash’ icon under the MakeMyTrip ICICI Bank Credit Card icon on the bottom navigation panel on app homepage OR under My Account section OR on side navigation panel, on the MakeMyTrip Android and iOS app.

Other Benefits:

1. Complimentary Airport Lounge:

• Primary Cardholder can avail complimentary access to 2 domestic lounges per quarter
• Primary Cardholder can avail complementary access to 1 international lounge per calendar year
• Please swipe your MakeMyTrip ICICI Bank Credit Card to avail complimentary domestic lounge access and a priority pass for international lounge access
• Add-on card holders are not eligible for the complimentary lounge access.

List of lounges:

Domestic Lounges: https://www.icicibank.com/content/dam/icicibank/managed-assets/docs/personal/cards/credit-cards/domestic_consolidated_lounge_list-1.pdf

International Lounges: https://www.prioritypass.com/airport-lounges

2. Offers on BookMyShow and INOX movie tickets:

• Buy one ticket and get 25% OFF* (up to ₹150) on the second ticket on BookMyShow, once a month each on Mastercard and RuPay card
• The benefit is shared between the primary and add-on cards with details being the same as defined above
• To book your movie tickets visit www.bookmyshow.com or download the BookMyShow app
• For detailed Terms & Conditions, visit https://www.icicibank.com/personal-banking/cards/credit-card/experience/entertainment/bookmyshow-tnc

3. ICICI Bank’s Culinary Treats:

• Get exclusive offers from ICICI Bank on Zomato, Swiggy and Eazydiner.
• For detailed Terms & Conditions, visit Culinary Treats Program With Exclusive Credit Card Offers - ICICI Bank | ICICI Bank

Terms and Conditions Governing ICICI Bank Credit Cards:

• Terms and Conditions of ICICI Bank and third parties apply. ICICI Bank makes no representation about the quality, delivery and usefulness of the goods/services offered by any third party. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/services of ICICI Bank/the third party
• The Credit Card and the Cardholder's obligations under these Terms shall not be assigned. ICICI Bank may transfer its rights under these Terms
• The MakeMyTrip ICICI Bank Credit Card is issued for personal expenses and purposes only. The Cardholder must not use the credit card to purchase anything for resale, commercial or business purposes. The credit card should be used only for lawful, bona fide personal purposes and must not be used for any money laundering, anti-social or speculative activities or must not be exploited commercially in business (e.g. for working capital purposes)
• If the credit card is found to be used for prohibited, restricted, commercial purposes or any purposes as mentioned above, ICICI Bank may, at its sole discretion, exercise its right to close the credit card concerned and additional/add-on cards, without any notice to the Cardholder. ICICI Bank has the right to enquire over phone or through other means of formal communication and ‘seek’ details, information, proofs etc., about the credit card transactions, pattern of usage etc., and the Cardholder is contractually bound to provide the information sought by ICICI Bank from time to time. Non-satisfactory responses or no response from the Cardholder may lead to blocking/closure of the credit card by ICICI Bank
• Use of the credit card is subject to all applicable rules and customs of clearing houses and other associations involved in transactions
• ICICI Bank does not waive its rights by delaying or failing to exercise them at any time
• If any provision of the Terms is determined to be invalid or unenforceable under any rule, law or regulation of any government agency - local, state or federal, the validity or enforceability of the other provisions of the Terms shall not be affected
• Images used in all the communications pertaining to the offers/benefits/promotions are for representational purposes only
• If the Cardholder ceases to be a Cardholder at any time during the subsistence of the offers/benefits, all the benefits under the offers shall lapse and shall not be available to the Cardholder
• All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai only
• All communications/notices regarding the offers/benefits should be addressed to ICICI Bank Ltd., ICICI Bank Phone Banking Group, P. O. Box No. 20, Banjara Hills, P.O. Hyderabad – 500034
• In all matters relating to the offers/benefits, the decision of ICICI Bank shall be final and binding in all respects
• ICICI Bank reserves the right to modify/change all or any of the terms applicable to any offer without assigning any reasons or prior intimation. ICICI Bank also reserves the right to discontinue the offer without assigning any reasons or prior intimation
• All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offers shall be borne solely by the Cardholder and ICICI Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues
• The Cardholder shall be bound by the Terms and Conditions stipulated by the third parties providing these services/offers
• No substitution or exchange of offers, other than what is detailed in the communication sent to the Cardholder shall be allowed. However, ICICI Bank reserves the right to substitute and/or change the offers without any intimation or notice, written or otherwise to the Cardholder
• ICICI Bank holds no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by any third party. Any dispute or claim regarding the goods, services and assured gifts/prizes must be resolved by the Cardholder with the third parties directly without any reference to ICICI Bank
• ICICI Bank shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of use or otherwise of any goods/services/offers availed by the Cardholder under the alliance offered by the third parties
• ICICI Bank reserves the right to disqualify the third-party alliance partners or the Cardholder from the benefits of the alliance if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the alliance
• ICICI Bank shall not be held liable for any delay or loss that may be caused in the delivery of the goods and services offered by third parties
• The offers/benefits are not available wherever prohibited and/or on products/services for which such alliances cannot be offered for any reason whatsoever
• ICICI Bank would be deemed to have acted in good faith in response to any oral or electronic instruction or inquiry by the Cardholder with respect to any matter in relation to this product and the provision of any offer or benefit hereunder
• The Cardholder shall not be entitled to claim or allege any loss, damage, liability or expense attributable, directly or indirectly, to any such action of ICICI Bank performed in good faith and the Cardholder shall indemnify and hold ICICI Bank harmless in respect thereof
• On the termination of this credit card programme, ICICI Bank may decide to either continue the credit card with an alternate programme or replace such credit cards with any other credit card as issued by ICICI Bank from time to time
• ICICI Bank may at its sole discretion decide to outsource, to the extent permitted by the applicable laws, obligations in relation to the credit card programme creation to third-party entities
• Notwithstanding anything contained in this document, ICICI Bank shall not be held liable for any default or delay in the performance of any obligation pertaining to these offers, due to unavoidable situations, beyond the reasonable control of ICICI Bank and not attributable to ICICI Bank, including but not limited to fire, flood, casualty, epidemic or outbreak of any disease, lockdown, strike, labour disputes, industrial action of any kind, unavoidable accident, national calamity, riot, Act of God, any enactment by a law-making authority or the act of any other legally constituted authority, changes in the applicable law or default of third party or any cause or event arising out of or attributable to war, other than shortage or lack of money
• Any claim or dispute whatsoever (whether in contract, tort or otherwise) arising out of or in connection with the terms of the facility, including any question regarding its construction, meaning, existence, validity, breach, recall, recovery or termination, shall be resolved and settled by mediation or conciliation (if the Cardholder and ICICI Bank agree to such mediation or conciliation), administered in accordance with the applicable mediation or conciliation rules of an independent Online Dispute Resolution Institution listed on the Bank’s website (ODR Institution)
• Any party may appoint any of the listed ODR Institutions to facilitate mediation or conciliation. If one party appoints an ODR Institution before the other, the ODR Institution appointed by the first party shall be binding on the other party. If the Cardholder and ICICI Bank do not agree for mediation or conciliation or if the mediation or conciliation fails to resolve the claim or dispute within the period stipulated or within 21 days from the date of notice of appointment of the mediator or conciliator (whichever is earlier), then the claim or dispute shall be taken forward for adjudication by arbitration in terms of the applicable rules of the said ODR Institution as per the Arbitration and Conciliation Act, 1996, which shall be conducted (including for recording of evidence or tendering of documents), concluded and administered online by the ODR Institution through its website/platform or mobile application. The arbitral tribunal shall consist of an independent sole arbitrator appointed as per the applicable arbitration rules of the ODR Institution. The seat of arbitration proceedings shall be Mumbai. The law governing the arbitration proceedings shall be Indian law. The procedural law of arbitration shall be the rules of the ODR Institution.